The LPS Scotland launched on July 2nd 2012, following approval from the Scottish Government, to protect tenancy deposits on behalf of tenants, landlords and letting agents. The LPS Scotland is run by the only UK-based company with the experience of running a similar custodial scheme. The Deposit Protection Service (The DPS*) has been operating in England and Wales for five years and has protected more than 1.7m deposits to date, amounting to more than £1.3 Billion. Tens of thousands of small and large letting agents and private landlords trust The DPS to protect their deposits and provide excellent customer service.
The LPS Scotland provides an impartial, fast, free and secure service both online and via paper. Online self-service allows deposit payment, transfers and repayments at any time. Help and advice is available via a dedicated call centre during office hours and extensive online support channels 24 hours a day. An Alternative Dispute Resolution (ADR) service helps to resolve any disputes quickly and without the need for court action.
*Both The LPS Scotland and The DPS are operated by Computershare Investor Services PLC