Over the last 18 months we’ve been running courses in association with Landlord Accreditation Scotland. Held at various locations across the country, these courses are designed to help landlords and letting agents improve their knowledge in key areas like Tenancy Management and Creating Inventories.
The Tenancy Management courses are suitable for all landlords and letting agents, whether you’ve been in the industry 20 years or you’re managing your first tenancy. Topics covered include how best to communicate with tenants, the procedures to go through before a let can begin, and how to administer your tenancy deposit. Also covered are subjects such as equality, complaints and disputes, and how to deal with anti-social behaviour. Not bad for a three hour session! More of these courses are planned throughout 2016, so if you want to join us and build upon your knowledge, sign up here.
Like the Tenancy Management course, Creating Inventories and Adjudication training is something all landlords and letting agents could benefit from. Designed to give you all the information you need to avoid deposit disputes at the end of a tenancy, this course helps you create robust inventories that will stand up to even intense scrutiny. It also gives lots of guidance about routine visits and inspections, as well as providing you with a framework for preparation of a relevant inventory document and advice on how to use it at your final inspection.
The feedback we’ve been getting from these courses has been really positive, and it’s been really productive to work alongside Landlord Accreditation Scotland, as it’s given us a deeper understanding of what landlords and letting agents in Scotland need.
On 19 May, we’ll be sponsoring the Council of Letting Agents’ annual Agency Business Event for the second year running. It’s great to get out and meet Scottish letting agents, catching up with those of you who use our service and finding out how things are going for you. We really value the feedback we get at this event and can’t wait to see you all again. Daren, our Head of Tenancy Deposit Protection, and David our Senior Account Manager will be there, so if you’re going, do come along and say hi to them.
Daren has been involved with The LPS since its launch, playing a key role in its inauguration. Before long, Daren was appointed Senior Manager for The LPS, and in March 2015 he became Head of Tenancy Deposit Protection.
David joined us in 2011, working in Customer Service and Dispute Resolution before recently moving to our Account Management Team as our Senior Account Manager. He’s responsible for ensuring his team continues to provide top service to our managed clients.
For information about any of our training days, or the events we’ll be attending, get in touch with our Events team who’ll be happy to help you.